Consultation on the NSW Heritage Strategy

FACILITATION SERVICES | STAKEHOLDER ENGAGEMENT STRATEGY

Delivering a series of engagement and consultation on the NSW Heritage Strategy.

Client

NSW Department of Climate Change, Energy, Environment and Water, Heritage NSW

Challenge

For the first time in NSW a strategy to define, protect and celebrate heritage was in development and a series of deliberative consultations with interest groups was required to help define heritage as we see it today, develop principles for identifying, protecting and celebrating heritage and look at the governmental systems for managing heritage.

Interest groups included local and state government, industry and heritage experts, industry bodies and councils, multicultural and First Nations representatives, young people and youth body representatives and the wider community.

LKB’s Founder and Managing Director, Lucy Beytagh was engaged to design and lead the series of engagement.

Strategy

To deliver on the objectives of better understanding what Heritage means to communities today, Lucy helped design a series of workshops that examined the question from different perspectives.

Over a total of five workshops, the group came together to look at heritage from a local government perspective, an industry and expert perspective (including national and international experts as part of ICOMOS), multicultural and First Nations and young people.

Workshops were designed to ask provocative questions, encourage deep thinking, draw out specific insights and look at different options and approaches.

Information from each workshop, as well as additional sessions run by the Heritage NSW team delivered a draft strategy that went out for public consultation at the end of 2024.

In 2025, Lucy delivered a final ‘innovative thinkers’ workshop that included the former Premier the Hon. Bob Carr and looked at the strategy feedback and analysed some of the enduring challenges to help finalise the strategy.

Results

Six stakeholder workshops with competing perspectives to deliberate on what the first NSW Heritage Strategy should include.

Extensive insights, options and information gathered to enable the drafting of the strategy and its exhibition for public consultation.

Final workshop with innovative thinkers to address remaining challenges.